If your order shows delivered by USPS via your tracking code, but you're unable to locate it within your mailbox, doors, etc. please email us at firstname.lastname@example.org
and we'll help you from there.
Failed delivery or lost packages within USPS can happen from time to time. So, our first step will be to verify some information with you and then we'll have you send us your address again for confirmation. If needed, we will then attempt to send you another shipment.
If our 2nd shipment attempt has failed, we are no longer responsible to cover shipping costs nor refund your order.