FAQs
Have more questions?
General Questions
There are about 12 bites in each bag and weighs approximately 2.33oz.
At this time, no. To be transparent, shipping ONE bag of Muddy Bites just doesn't make sense with the increasing postage rates. Plus, you'd be mad you only bought one bag because you're going to love them! :)
Room temp is completely fine but we recommend to seal the bag (using the zipper on the bag) if you don't eat them all to ensure freshness next time you enjoy!
We've also heard people put them in the freezer for a nice cold treat. But due to our product containing chocolate, we recommend keeping in a cool or room temperature environment. All orders are shipped in a box by our carrier partners (USPS, FedEx, and UPS) to ensure a 2-5 days delivery window (on average).
Yes! You can go to our locations page here to find some stores near you!
Try multiple flavors of Muddy Bites! Containing our delicious Milk, Dark, and White Chocolate. If you select a pack size of 3, we'll send you 1 bag of each flavor. If you select a pack size of 6, we'll send you 2 bags of each flavor. So on and so forth!
Email us at press@muddybites.com
Nice, using your audience for free Bites? Haha we get it. Come join our Brand Ambassador program by signing up here!
Shipping & Delivery
Orders are typically shipped out same day if ordered before 2pm CST. Otherwise, will go out the next business day! We do not ship on Saturday or Sundays nor national holidays.
We ship using a mixture of DHL, UPS, and USPS Priority Mail (you will see options at checkout).
Use this form and drop our team a message! We're here to help!
No. Once your order has been fulfilled (meaning we bought a shipping label, boxed up your order, & you received an email with tracking information), we cannot change your shipping address. Nor are we responsible for lost packages due to invalid shipping addresses.
At this time, we do not.
Subscriptions
Our Subscribe & Save program is super easy! You simply choose your flavor, hit the "Subscribe & Save" option vs the one-time option, and then choose your delivery schedule (2, 4, or 8 week delivery). From there, we will ship Muddy Bites (as long as your subscription is active) to you every single month (or based on your delivery schedule)! Our subscriptions are powered by Stay Ai which makes it super easy for you to edit, cancel, swap out products, skip a delivery, & more. You can manage your subscription here.
Log into your account here and you can easily edit, cancel, change dates, flavors, etc. You have full flexibility!
Flavors & Ingredients
We are certified Kosher Dairy by the Orthodox Union, so yes!
Yes! We use simple, GMO-free ingredients for the good of our health, the planet, and the farmers.
NO! Our products and facility are peanut, tree-nut, and egg free with cross-contamination prevention.
Yes - Milk, Wheat, & Soy
You can view this directly on each flavor! Simply scroll down on each page and you should see it. Milk Chocolate, Dark Chocolate, White Chocolate, Cookies 'N Cream, Girl Scout Thin Mints™.
