General Questions

There are about 12 bites in each bag and weighs approximately 2.33oz.

At this time, no. To be transparent, shipping ONE bag of Muddy Bites just doesn't make sense with the increasing postage rates. Plus, you'd be mad you only bought one bag because you're going to love them! :)

Room temp is completely fine! We've also heard people put them in the freezer for a nice cold treat. But due to our product containing chocolate, we recommend keeping in a cool or room temperature environment. All orders are shipped in a box by our carrier partners (USPS, FedEx, and UPS) to ensure a 3-5 delivery window.

Yes! You can go to our locations page here to find some stores near you!

Email us at press@muddybites.com

Nice, using your audience for free Bites? Haha we get it. Come join our Brand Ambassador program bysigning up here!

Shipping & Delivery

YES :) Right now all orders through our website are being shipped with ice packs to help keep your order in perfect condition. If your order arrives with any issues, please contact our Support Team so we can assist further!

Orders are typically fulfilled within one business day (unless stated otherwise at checkout). Orders placed before 1pm are shipped out same day and orders placed after 1pm CT will often be shipped out the following day. We ship Monday-Friday and use USPS for most orders and FedEx/UPS for larger orders.

Use this form and drop our team a message! We're here to help!

With the hot summer season we experienced this year, we really didn't have much of a melting issue be reported at all! :) But if any orders did, including yours, we always aim to make things right! Head to our support page and contact our team.

No. Once your order has been fulfilled (meaning we bought a shipping label, boxed up your order, & you received an email with tracking information), we cannot change your shipping address. Nor are we responsible for lost packages due to invalid shipping addresses.

At this time, we do not.

Subscriptions

Our Subscribe & Save program is super easy! You simply choose your flavor, hit the "Subscribe & Save" option vs the one-time option, and then choose your delivery schedule (2, 4, or 8 week delivery). From there, we will ship Muddy Bites (as long as your subscription is active) to you every single month (or based on your delivery schedule)! Our subscriptions are powered by Skio which makes it super easy for you to edit, cancel, swap out products, skip a delivery, & more. You can manage your subscription here.

Log into your account here and you can easily edit, cancel, change dates, flavors, etc. You have full flexibility!

Flavors & Ingredients

We are certified Kosher Dairy by the Orthodox Union, so yes!

Yes! We use simple, GMO-free ingredients for the good of our health, the planet, and the farmers.

NO! Our products and facility are peanut and tree-nut free with cross-contamination prevention.

Yes - Milk, Wheat, & Soy

You can view this directly on each flavor! Simply scroll down on each page and you should see it. Milk Chocolate, Dark Chocolate, White Chocolate.